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User Engagement

Chatbots for User Engagement

Improve engagement with faster responses and resolutions

Free 14 days trial. No payment info needed. No coding required.

Problems in User Engagement

User Engagement has many drivers, the most important being response time. People don’t wait anymore. If they can’t get what they want within due time, they move on to the next company or business.

Attention spans are getting shorter by the day. And anything that doesn’t catch the customer’s attention within the first 5 seconds immediately gets discarded. Dull websites with boring forms are no exception no matter how important.

How eGenius can Help

The 24/7 availability of the eGenius User Engagement chatbot is clearly advantageous to any and every business. eGenius can adapt to your business requirements and can be an ideal tool to increase customer engagement with faster responses and resolutions.

The User Engagement chatbot can also surf through millions of data files in the blink of an eye. It can collect customer details from CRM and provide a more personalized experience based on their history.

You can also seamlessly cross-promote your different platforms using the User Engagement chatbot. Say, someone wants to know how one of your products work, the chatbot can immediately share a link to a tutorial on your YouTube page. Or if they’d like to see how your product performs compared to its competitors, the chatbot can share a link to your blog site.

Looking for Quick Solution? Browse our Templates

Giveaway and Offers Chatbot

Giveaway and Offers Chatbot

If you’re a company and frequently conduct customer interaction giveaways, this chatbot will certainly be your friend. Not only does it inspire current users to join the draw, it also creates new leads.

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Why eGenius

FAQ'S

  1. Can I integrate the User Engagement chatbot with other software?
    Of course, you can! eGenius works seamlessly with many other applications like Slack, Mailchimp, Salesforce, WordPress, Gmail, Microsoft Excel Sheet, Facebook, Twitter, and more. The eGenius Chatbot Builder can help you with your questions on how to integrate the chatbot with your applications. Or, you can book a free call and reach out to one of our conversational experts to help you integrate the eGenius APIs with your business applications.
  2. Can the User Engagement chatbot perform analytics on the customers?
    No. The chatbot itself cannot perform the analytics on the data collected by it. However, it can share the data with another one of our tools, Bot Analytics, which can study your data and give you insight into the various performance factors.
  3. Can I manage my clientele with the User Engagement chatbot?
    Of course! You can easily manage all of the visitors that have come to your site. The User Engagement chatbot can collect their contact information and store it in a central storage unit where you can access the data as and when required.

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